Shipping Policy
We at Indelible Jewels want your online experience to be enjoyable, simple, easy and successful. To that end, we have created an ordering, shipping and payment process to make your life easy.
Shipping & Handling -
Orders are shipped via Domestic Courier Partners Bluedart, Ecom Exp, Delhivery, Xpressbees and delivered within 5-7 days depending on location.
If you don't receive your order within the above specified time, you are requested to please track it on courier website. Make sure that you have not missed the delivery.
Incorrect or Incomplete address
To ensure the quickest confirmed delivery on all orders to India, please be sure to include the COMPLETE postal address with the correct PIN CODE. We cannot be responsible for postal delays resulting from incomplete address listings.
Indelible Jewels ship orders on address provided by our customers. To avoid delay in delivery of your product, please always provide complete street address with landmark and correct Pin code.
IMPORTANT SHIPPING INFORMATION
- We are not responsible for any delays caused by natural calamities and unavoidable circumstances.
- We are unable to redirect orders once items have been dispatched.
- All orders require a signature and proof of ID upon receipt of order.
- We make our best efforts to deliver each item in your order within stipulated timelines of your placing the order, inclusive of processing time. However, in some cases, we may take longer, to ship the order as we may have to produce/procure it.
- If you believe that the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our help desk email us at indeliblejewels@gmail.com, mentioning your order reference number. We shall try our best to ensure that a replacement delivery is made to you at the earliest.
- Our Customer Service may contact you for additional information if required. After your order is shipped, you will receive a confirmation email from us.